PATIENTS
We design your care around you
Rare disease is all we do
Since 2011, the empathetic experts at PANTHERx Rare Pharmacy have made care more personal and less overwhelming. Today, we are 100% focused on people living with rare and orphan health conditions—dispensing, distributing, and supporting FDA-approved therapies for those who need them most. Because of our rare disease focus, we have deep therapy expertise and never stop advocating for our patients.
Support tailored to your individual journey
We strive to know you by name, speak with you regularly, and act immediately on your feedback. Our dedicated teams care for the whole person—not just helping to treat your condition by managing the side effects of therapy, dispensing a refill, tracking a package, or just catching up on the phone—but also navigating many other details like insurance coverage and prior authorizations to reduce the friction and stress that can be part of living with a complex health condition.
A Message for Our Patients
Our team shares heartfelt messages for the patients we serve every day. This video captures what PANTHERx Rare employees want you to know—because your journey inspires everything we do.
RxARECARE®
Our RxARECARE® approach puts your needs first to ensure you get the right care at the right time.
RxARECARE®
Our RxARECARE® approach puts your needs first to ensure you get the right care at the right time.
These are some of the patient services we provide as part of our RxARECARE® approach:
Coordination & Fulfillment
24/7 Pharmacist Access
Prior Authorization Facilitation
Adherence Education
Therapy Welcome Kits
Financial Assistance Enrollment
Free Prescription Delivery
Refill Reminders
RxARECARE®
We are a critical part of your care team.
Our pharmacists, care coordinators, and other healthcare professionals listen, learn, and tailor the approach to each person’s health journey, creating individualized care plans that turn complex therapeutic regimens into compassionate, human experiences. Our RxARECARE® program redefines patient support with therapy-specific, highly personalized care and fully coordinated clinical services that honor your preferences and address your care team’s clinical and informational needs.
Testimonials
Our patients and caregivers are at the heart of everything we do. The voices shared here highlight the personalized, compassionate, and responsive support that defines the PANTHERx approach and inspire us to continually raise the bar for every rare journey.